BriteSend
Privacy Policy
Last updated: March 29, 2026
1. Introduction
BriteSend, operated by RoSite Solutions SRL ("we", "us", "our"), provides messaging services for business communication. This Privacy Policy describes how we collect, use, and protect your personal information when you use our SMS and WhatsApp messaging services.
2. Information We Collect
We collect the following information:
- Phone numbers — provided by you or your employer when registering for notifications
- Message content — the text of messages sent and received through our platform
- Delivery metadata — timestamps, delivery status, and message identifiers
- Account information — name, email, and role as provided by your organization
3. How We Use Your Information
We use your information to:
- Deliver operational notifications and alerts you have opted into
- Maintain message delivery records for troubleshooting
- Comply with telecommunications regulations and carrier requirements
- Improve our messaging services
4. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with:
- Twilio Inc. — our messaging infrastructure provider, to deliver messages
- Law enforcement — when required by applicable law
5. Data Retention
Message content and metadata are retained for up to 12 months for operational purposes, after which they are automatically deleted. You may request earlier deletion by contacting us.
6. Your Rights
You have the right to:
- Opt out of messages at any time by replying STOP
- Request access to your stored data
- Request deletion of your data
- Withdraw consent at any time
7. Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls to protect your information.
8. Contact Us
For privacy-related inquiries: